Terms & Conditions

Payment

Payment is by credit card or PayPal via our website .

Oversees customers you are responsible for any customs charges or import taxes and postage costs.

Shipping

All items will be carefully packed in luxury Pretty Wild Jewellery packaging and posted within 2 to 3 days of receiving cleared payment, unless a custom order with agreed timescale 7 to 14 days.

All items will be shipped to the buyer's address unless I’m otherwise notified to post to alternative address.

Postage within the UK is by First Class Mail recorded delivery, and you will be sent a tracking code to track your parcel. Postage is free of charge.

Postage/shipping to the rest of the world will be shipped by standard air mail, please allow up to 2 weeks receiving your exclusive jewellery.

Refunds and exchange

Please return your unwanted purchase in its original packaging in the same condition as it was dispatched to you, within 7 days of receipt.  I regret that I will not be able to refund your cost of return postage costs, the responsibility lies with the buyer, so please return using adequate insurance and obtain proof of posting.

I also offer refunds for earrings.

I am unable to offer a refund on personalized items or custom orders unless faulty.

Thank you
Donna Maria Lynn  

Pretty Wild Jewellery